Last Updated: January 2026

Fbaazi Privacy Policy — How We Keep Your Information Safe

At fbaazi, your personal information is treated like a trust. This page clearly explains what data we collect, how it's stored, who can access it, and what we never share.

Last Modified: January 2026 SSL 256-bit Secured GDPR Compatible
256-bit
SSL Encryption
0
Sold to third parties
5 Years
Maximum data retention
Bengali
Fully in Bengali

How fbaazi Protects Your Information

Privacy is a technical responsibility for us — not just a promise on paper

End-to-End Encryption

All your data is secured with SSL 256-bit encryption. Nothing can be read in transit between your browser and our servers.

Never sold to third parties

Fbaazi never sells your personal information to advertisers or data brokers. Your data is yours — we only hold it to provide our services.

Your Data, Your Control

You can request to view, correct, or delete your data at any time. It is your right — and fbaazi respects it.

Secure server infrastructure

All data is stored in ISO 27001-certified data centers, with multiple layers of firewalls and active intrusion detection systems in place.

No Unsolicited Communications

You can unsubscribe from marketing emails at any time. fbaazi never sends promotional messages without your prior consent.

Transparent Privacy Policy

Written in plain language without complex legal jargon, this policy lets anyone clearly understand exactly what is being done with their data.

Before You Read

By creating an account or using the fbaazi platform, you agree to this Privacy Policy. For any questions, contact us at support@fbaazi.best — we'll respond in Bengali.

1 Scope & Applicability

Fbaazi (fbaazi.best) is an online gaming and Sports Betting platform built for users in Bangladesh. This Privacy Policy explains what information we collect when you use the fbaazi website and mobile app, why we retain it, and how we keep it secure.

This policy applies to all fbaazi services — including the website, mobile app, Live Chat, and email communications. fbaazi is not responsible for the privacy practices of third-party websites.

fbaazi's Core Promise: Your personal information will never be sold, shared with any advertising network, or used for marketing purposes without your consent.

2 What Information We Collect

Fbaazi only collects information that is necessary to operate its services and maintain security. No excessive or irrelevant data is collected.

Information You Provide Directly

  • At registration — full name, mobile number, email address, and date of birth.
  • For KYC verification — national ID or passport number and photo.
  • At the time of payment — mobile banking number (bKash, Nagad, Rocket), bank account details (for bank transfers).
  • When contacting support — message content and attachments.

Automatically Collected Information

  • Device information — operating system, browser type and version.
  • IP address — used for geolocation and security purposes.
  • Activity logs on the platform — including login times, betting history, and payment transactions.
  • Cookie & session data — see the Cookies section below for details.
Data Type When It Is Collected Mandatory?
Name & mobile number At Registration Yes
Email Address At Registration Yes
Date of Birth At Registration Yes (18+ Verification)
National ID Card During KYC Verification On Withdrawals of ৳50,000+
Payment Information For deposits/withdrawals For transactions
IP address Each Session For Security

3 How Your Information Is Used

Fbaazi uses the data it collects only for specific, defined purposes. Your information is never used beyond those purposes.

  • Account Management: For registration, login, password recovery, and account verification.
  • Payment Processing: To process deposits and withdrawals and to verify transactions.
  • Security & Fraud Prevention: To detect multiple accounts, identify suspicious activity, and prevent money laundering.
  • Customer Support: To respond to your complaints or questions and to resolve any issues you may have.
  • Responsible Gaming: To identify signs of addiction and provide assistance where needed.
  • Platform Development: To analyze user experience and develop new features.
  • Legal Obligations: To meet regulatory compliance requirements.

fbaazi will never use your information for: For third-party advertising, for selling your data, or for profiling without your consent.

4 Data Sharing Policy

Fbaazi believes your data belongs to you. It is not shared with third parties unnecessarily. However, there are specific circumstances where sharing is required.

Circumstances Under Which Data May Be Shared

  • Payment Partners: bKash, Nagad, Rocket — only the information necessary to complete transactions. They are also required to meet our privacy standards.
  • Game Provider: Companies such as Evolution and Pragmatic Play receive only session IDs and game-related data — never personally identifiable information.
  • KYC verification provider: Documents may be shared with licensed third-party providers for identity verification purposes.
  • Law Enforcement Agencies: Disclosure of information is legally required when mandated by a court order or a legitimate request from a regulatory authority.

Never, under any circumstances: Sharing data with data brokers, ad networks, or any other gaming platforms. This is a firm, non-negotiable policy at fbaazi.

If fbaazi ever undergoes a partnership or merger, users will be notified in advance and given the option to have their data deleted.

5 Security measures

Fbaazi employs multiple layers of technical and organisational measures to protect user data.

  • All data transmissions are encrypted using SSL/TLS 1.3 protocol.
  • Sensitive data stored in our database (passwords, payment details) is protected with AES-256 encryption.
  • Passwords are never stored in plain text — bcrypt hashing is used.
  • An Intrusion Detection System (IDS) actively monitors our servers around the clock.
  • Fbaazi's security team monitors systems around the clock.
  • Regular security audits and penetration testing are conducted.
What Happens in the Event of a Data Breach

In the event of a data breach, fbaazi will notify affected users within 72 hours via email and in-app notification, along with guidance on the steps they should take.

6 Your rights

Under fbaazi's Privacy Policy, you have a number of rights over your personal data. To exercise any of these rights, reach out to us at support@fbaazi.best.

Right to Access Your Data

You can request to know what information fbaazi holds about you. Full details will be provided within 30 days of your request.

Right to Rectification

You may request corrections to any information that is inaccurate or outdated. Changes to KYC-verified data may require re-verification.

Right to Erasure

When closing your account, you may request that your personal data be deleted. However, certain information must be retained for a specified period to meet legal and regulatory requirements.

Right to Restrict Processing

You may object to the use of your data for specific purposes — such as opting out of marketing communications.

Right to Data Portability

You may request an export of your personal data in a machine-readable format (JSON/CSV).

7 Cookie Policy

Fbaazi uses cookies on its website and app. Cookies are small text files stored in your browser that ensure the platform functions correctly.

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies will prevent you from logging in.

8 Minor Protection

Fbaazi strictly does not collect or process data from anyone under the age of 18. Date of birth is verified at registration, and age is confirmed via KYC where required.

  • If a user is found to be under 18, their account is suspended immediately.
  • All associated data is permanently deleted.
  • If a parent suspects their child is using fbaazi, please contact support@fbaazi.best and we will take prompt action.

9 Data Retention Period

Fbaazi does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory requirements.

Data Type Retention Period Reason
Account Information 5 Years After Account Closure Regulatory Requirements
Transaction History 5 Years Financial regulatory obligations
KYC Documents 5 Years AML regulations
Support conversations 2 years Service quality improvement
Analytics Data 13 Months Service Improvement
Marketing preferences Until Consent is Withdrawn In the User's Control

Once the retention period expires, data is automatically and permanently deleted or fully anonymised.

10 Privacy Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact fbaazi. We're able to respond in Bengali.

Privacy Contact Email
support@fbaazi.best — use the subject line "Privacy Request"
Live Chat
24/7 support in Bengali, available on the app or website

Requests are typically resolved within 7–30 business days depending on the type. Urgent security matters receive a response within 24 hours.

Last Updated: January 2026. This version expands the cookie section and updates the data retention schedule.

Fbaazi's Commitment to Your Privacy

When writing fbaazi's Privacy Policy, one question guided us throughout — if an everyday user in Bangladesh reads this, will they understand it? We want everyone to know exactly what is happening behind the scenes.

Online platforms often speak vaguely about user data — saying "we keep your information safe" and leaving it at that. fbaazi chose a different approach. We clearly state where your data goes, how long it is retained, and who can access it.

Payment information is what people worry about most — and that's completely understandable. On fbaazi, your bKash or Nagad number is stored solely for payment processing. fbaazi cannot initiate any transaction using that number — it is saved exclusively as a withdrawal destination.

Many assume a privacy policy is simply a legal formality. fbaazi takes a different view — it is a commitment to our users. We promise to protect your data, and if we fall short, you have every right to hold us accountable.

How You Can Protect Your Information

There are also steps you can take yourself, alongside fbaazi

Use a Strong Password

Use a password of at least 12 characters — combining uppercase, lowercase, numbers, and special characters. Never reuse the same password on other sites.

Never Share Your OTP with Anyone

Fbaazi will never ask for an OTP over the phone. If anyone claims to be a fbaazi representative and asks for your OTP, it's a scam.

Stay cautious on public Wi-Fi

Use your own mobile data when accessing fbaazi whenever possible. Avoid conducting sensitive transactions over public networks.

Report Anything Suspicious

If you notice any unfamiliar transactions or logins on your account, contact support immediately. fbaazi will act quickly to secure your account.

Privacy FAQs

Frequently Asked Questions

Yes, fbaazi's responsible gaming tools are completely free and easy to use. Go to Account Settings and navigate to the "Responsible Gaming" section — you'll find several limit options you can set yourself. Deposit Limit: Set a maximum amount you want to deposit daily, weekly, or monthly. Limits take effect immediately once set — but if you want to increase them, there's a 24-hour cooling period to prevent impulsive decisions. Bet Limit: You can also set a maximum stake per single bet. Break Feature: If you've been playing for an extended period, the system will prompt you to take a break. You can also choose to temporarily suspend your account for anywhere from 24 hours up to 6 months. If you feel things are getting out of hand, contact support to arrange a permanent self-exclusion. During this period, you will not receive any promotional messages.

fbaazi operates under an international gaming licence. This licence requires regular audits, segregation of user funds, and adherence to fair gaming standards. There is concrete evidence of fbaazi's trustworthiness. First, fbaazi has been operating since 2021 without any major complaints or payment-related issues — over 800,000 members have joined during this time. Second, world-renowned game studios such as Evolution Gaming and Pragmatic Play only partner with licensed, reputable platforms — and they are fbaazi partners. Third, every slot and casino game on fbaazi holds RNG (Random Number Generator) certification, meaning no one can manipulate the outcomes. Fourth, there is no history of withheld winnings — millions of withdrawals have been completed over the past three years. That said, it is always wise to use any platform with care. For licence-related information on fbaazi, you can ask directly via Live Chat.
Data protection guaranteed

Your privacy is protected at fbaazi — join with complete peace of mind

Your data will never be sold, and you will never receive unsolicited messages. Registration at fbaazi is free, and your privacy is fully protected.

18+ only · Gamble responsibly · fbaazi.best

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